Rujo Coffee House operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rujo Coffee House is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, payment card information, transaction details, and payment confirmation.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including items you view, add to cart, purchase, return, exchange or cancel.
- Communications with us including information you include when sending a customer support inquiry.
- Device information including your IP address, browser or network connection, and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
- Directly from you when you create an account, visit or use the Services, or communicate with us.
- Automatically through the Services via cookies and similar technologies.
- From our service providers who collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
- Provide and Improve the Services. To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and create a personalized shopping experience.
- Marketing and Advertising. To send marketing communications by email, text or postal mail, and to show you advertisements for products on the Services or other websites.
- Security and Fraud Prevention. To authenticate your account, provide a secure payment experience, and detect possible fraudulent or malicious activity.
- Communicating with You. To provide customer support and maintain our business relationship.
- Legal Reasons. To comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
- With Shopify, vendors and third parties who perform services on our behalf (e.g. payment processing, data analytics, fulfillment and shipping).
- With business and marketing partners to provide advertising services.
- When you direct or consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger, or to comply with legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy.
Your Rights and Choices
- Right to Access / Know. You may request access to personal information we hold about you.
- Right to Delete. You may request that we delete personal information we maintain about you.
- Right to Correct. You may request that we correct inaccurate personal information.
- Right of Portability. You may request a copy of your personal information.
- Right to Opt Out. You may opt out of the sale or sharing of your personal information for targeted advertising.
- Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe option in our emails.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you believe a child has provided us with their personal information, please contact us to request deletion.
Security and Retention
No security measures are perfect or impenetrable. We recommend you do not use unsecure channels to communicate sensitive information. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised Policy on this website and update the "Last updated" date.
Contact
For questions about our privacy practices, please contact us:
Email: support@rujocoffeehouse.com
2246 East Semoran Boulevard, Unit 2039
Apopka, FL 32703, US